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Lugar Miami, Estados Unidos, Boston, Estados Unidos, Dorchester, Estados Unidos Categoría Digital PUBLICACIÓN 14/01/2022 ID Puesto 2200144
Associate, User Experience Design-2200144


The Associate, User Experience Design is responsible for working with designers, researchers, product managers, and developers to deliver great user-centered digital experiences to our customers. The Senior UX Designer will contribute to, drive, and deliver on the strategy and execution of the user experience within our Digital Sales, Online Banking, and Mobile Banking experiences owned by the Digital Team. The Senior UX Designer will work from early stage design (workshops, interviews, wireframing, design strategy) to later stage design (high fidelity visual design, design to development handoffs, UAT, etc.)

  • Iterate on Digital Sales, and Online & Mobile Banking designs through user-centered and data-driven feedback and findings
  • Collaborate with researchers and product managers to understand existing customer pain points and provide recommendations to remediate
  • Collaborate with designers, researchers, developers, and product managers to proactively identify potential new value/features to bring to our customers
  • Evaluate the competitive landscape (direct and indirect) to understand opportunities for improvements or new features
  • Facilitate design & research workshops that inspire user-centered problem solving
  • Mentor and assist junior UX team members and UX interns
  • Perform additional administrative functions as needed

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.


  • BS/BA degree or higher in Design/Creative, Human Interaction, Technology, or Related Field, or equivalent experience
  • 6+ Years relevant and related work experience
  • UX or CX Industry Certification preferred
  • Ability to communicate well through oral and written communications and actively collaborate with others
  • Ability to meet deadlines and provide critical analysisAbility to present work to stakeholders
  • Ability to communicate your design rationale to technical and business stakeholders
  • Expertise with design tools such as Sketch or Figma Expertise in adhering to UI Design best practices
  • Very familiar with usability testing methodologies and agile processes
  • Very familiar with the Apple Human Interface Guidelines and Google Material Design Guidelines
  • Familiar with how design translates to code Proficient in Microsoft Office and Outlook A portfolio that showcases your design process and examples of your work is desired


:Digital User Experience

Primary Location

:Florida-Miami-1401 Brickell Avenue - 06660 - Miami

Other Locations

:Massachusetts-BOSTON-75 State Street - 06366 - State Street-Corp, Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park-Corp


:Consumer & Business Banking (1001)



Job Posting

:Jan 14, 2022, 4:28:52 PM

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  • Digital, Miami, Florida, Estados UnidosBorrar
  • Digital, Boston, Massachusetts, Estados UnidosBorrar
  • Digital, Dorchester, Massachusetts, Estados UnidosBorrar