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Lugar Dorchester, Estados Unidos Categoría Operaciones & Soporte PUBLICACIÓN 03/07/2020 ID Puesto 2001957
Director, Application Development-2001957


The Director, Application Development oversees a team of application developers and/or systems analysts within the Santander Bank N.A. DevOps and MuleSoft API shared service platforms. S/he serves as product owner and project manager for the platforms, and provides technical leadership and direction for system architecture, development and support initiatives.


  • As a product owner for the DevOps and MuleSoft API platforms, defines the technical roadmap to align with business priorities

  • Participate in all the agile ceremonies including backlog grooming, planning, daily standups and sprint demos

  • As the solution architect for the platforms provides subject matter expertise in addressing complex projects and issues, and to integrate the best of the breed tools and technologies

  • Oversees the architecture, design, development, maintenance and support of the platforms

  • Ensures the shared services platforms meet internal and external audit, compliance and regulatory requirements

  • Ensures the shared services platforms meet security, data, infrastructure and enterprise architecture technology standards

  • Develops and establishes operational polices within platform teams including production support and on-call rotation schedules

  • Works with the finance and accounting teams to develop and maintain the operational model for the platforms

  • Assigns responsibilities to the resources, identifies and obtains needed resources, and oversees platform projects to ensure timely completion of the deliverables

  • Ensures that budgets, schedules, and performance standards are realistically set and attained for the platforms

  • Recruits, trains, develops, motivates, sets goals, and provides on-going feedback to a team of direct reports

  • Measures, tracks and publishes productivity metrics and (SLA) Service Level Agreements

  • Drives enterprise cross-functional design decisions and ensures individual system designs support the Enterprise Architecture policies and standards

  • Develops and maintains strong working relationships with key internal customers at all levels to understand their business drivers and drives the platform adoption

  • Works with PMO, Business Continuity, Governance and Compliance, Procurement, TPRM, Vendors, Internal and external service providers to address and resolve issues and ensure the deliverables are met

  • Participates in the development of overall objectives and long term goals of the shared services platforms

  • Communicates direction from leadership and articulates impact on employee work objectives

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.



  • Proven track record of implementing solutions with MuleSoft, IBM API Connect, ELK, Kafka, Jira, Confluence, Jenkins, Nexus, Ansible, Terraform, OpenShift, Azure, Fortify and Selenium

  • Experienced in institutionalizing the DevOps best practices including CI/CD pipelines, Infrastructure as Code, and Multi cloud environments

  • Proven track record of designing and implementing scalable, reusable system architectures

  • Experience with Agile methodologies, Microservices, API, Docker/Kubernetes, Public and private Cloud technologies

  • Proven record of applying technical expertise on enterprise level shared service platforms

  • Experience managing teams of up to 15-20 people consisting of architects, senior and junior team members

  • Bachelor's Degree; Computer Science, Information Science, Management Information Systems, or equivalent field

  • Master's Degree; Computer Science, Information Science, Management Information Systems, or equivalent field or equivalent work experience

  • 15+ years; Information Technology, Technical Application Development, Management or similar field

Skills and Abilities:

  • Ability to multi-task in a fast-paced environment
  • Effective negotiation and relationship management skills

  • Excellent analytical, decision- making, interpersonal and communication skills

  • Software and/or hardware technical and programming expertise

  • Strong attention to detail

  • Strong communication skills

  • Strong leadership skills

  • Sustained staff and project management skills

  • Minimal physical effort such as sitting, standing, and walking


:Software Engineering

Primary Location

:Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park-Corp


:Technology (5900)



Job Posting

:Jul 3, 2020, 2:38:24 PM

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